Social media for business, a customer service?

Earlier today, the BBC News website posted an article entitled Are Twitter and Facebook changing the way we complain?, focussing on how, in a digital age, the way in which we contact big companies has shifted away from the stern letter or phone call and instead to...

ICT lessons not fit for the future

Update: The Raspberry Pi has now been released. See here for more information. Back in January, Michael Gove revealed his intention to carry out a major overhaul of the UK’s school ICT curriculum. Now while I’ll admit to not being Gove’s biggest fan,...