Facebook Announces New Look for News Feed

Facebook has announced a new version of the News Feed “designed to reduce clutter and focus more on stories from the people you care about”. Inspired by the mobile version and apps, the new Facebook has the same look and feel across the mobile, tablet or...

Social media for business, a customer service?

Earlier today, the BBC News website posted an article entitled Are Twitter and Facebook changing the way we complain?, focussing on how, in a digital age, the way in which we contact big companies has shifted away from the stern letter or phone call and instead to...

Inside Facebook on BBC2: A quick review

The must watch TV tonight for me was BBC2’s documentary “Inside Facebook”, a Money Programme look at what makes Facebook tick. With the inevitable challenge of trying to make it suitable for all audiences, it often swung too far to the basics at...